Location and Transportation
HOW FAR IS THE CENTER FROM THE AIRPORT?
About 80 minutes by car.
DO YOU INCLUDE FREE AIRPORT TRANSFERS?
Yes, we have an airport shuttle that will leave PVR airport at 3:30PM on your arrival day and leave the center at 9:00AM on your departure day.
WHAT HAPPENS IF I CAN’T MAKE THE AIRPORT SHUTTLE?
We can help you set up private transport for $60 each way.
DO I HAVE TO PAY FOR TRANSPORTATION TO THE ADVENTURES YOU INCLUDE IN THE RETREAT?
No, all transportation for scheduled activities is included.
HOW ABOUT IF I BOOK A TOUR OR ACTIVITY?
Then yes, you have to organize and pay for your own transportation but we can organize transportation for you.
IS THE AREA SAFE?
Sayulita is a quiet hippy surf town, it is very safe. The retreat takes place at a gate hacienda 7 minutes from Sayulita. The Bay of Banderas receives 8 million visitors, mostly from the US and Canada, who visit every year and a huge expat community that prefer to live here.
Check-in and Check-out
WHEN IS CHECK-IN AND CHECK-OUT?
Check-in is 3 pm. Check-out is 11 am.
MY FLIGHT ARRIVES LATE AT NIGHT. CAN I STILL CHECK IN?
Yes, you can check in up until 9:30 pm.
MY FLIGHT DOESN'T LEAVE UNTIL THE EVENING. CAN I HAVE LATE CHECK-OUT?
We may be able to give you an hour but you can leave your luggage with us and come back.
CAN I CHECK-IN/OUT A DAY EARLIER/LATER?
We will likely be able to accommodate you a day earlier or later, just ask us.
Schedule and Activities
WHAT TIME DO ACTIVITIES BEGIN ON ARRIVAL DAY?
On arrival day there will be an introduction and welcome dinner starting at 6PM.
IS THE SCHEDULE FIXED?
Yes, we have a fixed schedule that is different for each guest. You will be provided with your schedule upon arrival. We can be flexible to a certain point if it is necessary to move individual therapy times.
CAN I LEAVE THE CENTER?
Yes, you can. There is free time built into the schedule so that you can explore outside of the center and do additional activities (which we can help you to plan).
WHAT ADDITIONAL ACTIVITIES CAN I DO?
There is an abundance of activities available some examples include; ziplining, scuba diving, swim with wild dolphins, horseback riding and spa days.
Food and Beverage
IS ALCOHOL PERMITTED?
We do not offer alcoholic beverages on the retreat and we advise that guests do not consume alcohol (or any other mind-altering substances) on the retreat, so that they can get the best results. We have a zero drug and alcohol tolerance policy. We can’t offer most therapies if the guest is under the influence of alcohol or drugs.
I LIKE TO EAT MEAT. DO YOU HAVE SOMETHING FOR ME?
Yes, our menu was designed by a Functional Nutritionist to be balanced in protein, fat, carbs, vitamins and minerals, which includes animal protein.
I AM VEGAN/VEGETARIAN/HAVE ALLERGIES OR INTOLERANCES, CAN THE MENU BE ADAPTED?
Of course, we just need advanced notice so that we can plan accordingly. The only allergy that is difficult for us to accommodate is a severe nut allergy.
Environment
WHAT IS THE WEATHER LIKE?
Check here.
ARE THERE BUGS AND MOSQUITOES?
Mosquitos and bugs are manageable most of the year with a peak in July through October. We do the best we can to reduce the impact of bugs naturally.
Beaches
HOW FAR AWAY IS THE BEACH?
The nearest beach is in Sayulita a 7 min drive away. We take the group out to various beaches in different parts of the bay throughout the retreat.
IS THE OCEAN WARM ENOUGH TO SWIM?
Yes. The water is usually low 70s in the winer and mid-80s in the summer.
IS THE BEACH SANDY OR ROCKY?
Both. There are stunning rock formations among sandy beaches and turquoise water. The entrance to the beach is sandy so it is very easy to swim.
IS THERE SURF?
Yes, you are in the best part of the bay for surf. There are an abundance of surf spots nearby with board rental available.
Internet and Communication
DO YOU PROVIDE WIFI?
Yes. Please note that we are in the jungle so the connection isn’t great and we encourage everyone to disconnect as much as possible.
CAN I GET CELL RECEPTION?
Yes.
I WON'T BE BRINGING MY CELL. CAN I CALL US/CANADA FROM THE VILLA? IS THERE A COST?
Yes. We can help you call home.
CAN I USE MY CELL PHONE ON THE RETREAT?
Yes, you can but we encourage guests to use their phones as little as possible to truly disconnect and immerse in the program.
CAN I WORK ON THE RETREAT?
Yes, you can but we encourage guests to work as little as possible to truly disconnect and immerse in the program.
Misc.
CAN I DO LAUNDRY ON THE RETREAT?
Yes, there are washers and dryers - our maids can help you.
Reservations, Cancellations and Payments
WHAT HAPPENS IF I NEED TO CANCEL?
We have a no refund policy but we can exchange your spot if we can find someone interested in taking your place. For this reason we highly encourage the purchase of trip protection.